No SIM card hunt.No roaming bill shock.Just data, the moment you land.

Most modern smartphones manufactured after 2018 support eSIM technology. To verify, go to your phone's Settings. On iOS, check if you have an Add eSIM option under Settings > Cellular. On Android, check under Settings > Network and Internet > SIMs > Add SIM. Your device must also be carrier-unlocked to use international eSIMs.

After checkout, you will receive a QR code instantly on screen and by email. Go to your phone settings, select Add eSIM, and scan the QR code. Your eSIM will activate automatically. Full step-by-step instructions are included with your QR code delivery.

Regional plans work seamlessly across all countries included in that plan. Destination-specific plans are valid in the country listed only. Your plan details will clearly state which countries are covered.

For fixed-data plans, your connection will stop once your allowance is used or your validity period ends. For unlimited daily plans, your connection continues at up to 1Mbps once your daily high-speed allowance is used, and resets automatically the next day. You can purchase a new plan at any time from our website.

Yes. You can top up an active eSIM up to 10 times in total while the plan is not expired. Each top-up package adds data capacity and extends validity on your existing eSIM without needing to scan a new QR code.

You can top up an active eSIM up to 10 times in total. Once your eSIM plan expires or reaches the 10 top-ups limit, you cannot add top-ups and will need to purchase a new eSIM plan.

No. Top-ups are only supported while your eSIM plan is active and not expired. If your eSIM plan has expired, you will need to purchase a new eSIM plan and scan the new QR code.

Your plan validity timer begins automatically as soon as you scan and install the eSIM QR code on your device. Your purchased eSIM QR code remains valid to scan and install for up to 180 days from purchase. We recommend scanning and installing your eSIM on your day of travel so the plan validity period does not expire early.

We offer refunds on unused eSIM plans where the QR code has not been scanned or installed. Once an eSIM QR code is scanned and installed on a device, the plan's validity countdown begins immediately and the eSIM is considered used and non-refundable, even if data usage is minimal. Unscanned eSIM QR codes remain valid for 180 days from purchase. Please refer to our Refund Policy page for full details.

Yes. All Steady eSIM^TM plans support personal hotspot and data tethering unless otherwise stated on the plan listing.

No. There is no ID verification required to purchase a Steady eSIM^TM. Simply checkout, receive your QR code, and connect.

Yes. Your Steady eSIM^TM handles your data while your existing SIM card stays active for calls and SMS. No swapping required.

No app needed. Everything is done through your browser at checkout and your phone's built-in settings to install the QR code.

You can reach our support team via email or through the Help Centre on our website. We aim to respond to all queries within 24 hours.

We recommend installing your Steady eSIM^TM before you travel. You can scan the QR code and activate your plan from home so you are connected the moment you land. No need to hunt for Wi-Fi at the airport or fumble with settings on arrival.

Your QR code is delivered instantly on screen and to your email as soon as your payment is confirmed. The whole process from purchase to connected takes under two minutes.